Indochine Palace

We liked the staff who were very friendly, professional, helpful and courteous at all times. We loved our room, it was spacious, comfortable and the shower was powerful& hot. The food in the hotel was of exceptional high standard. We ate there several times . The cocktails were on point, in house entertainment was enjoyable. The spa area / gym and sauna/ steam was most appreciated on rainy mornings. The pool is big with comfortable sun loungers. The room was beautiful and we had fresh flowers and fruit to enjoy. Room service and house keeping was excellent. We would come back again to Hue and choose The Indochine to stay .

The Indochine Palace is a lovely classic hotel, with wonderful staff, excellent breakfast selection, large and comfortable rooms and the best pool in Hue. The hotel is a fair distance from the Hue restaurant precinct but the precinct is easy to walk to if you’re reasonably fit and taxis are plentiful and inexpensive.

Great location, excellent facilities, friendly welcoming staff who were extremely helpful. As our selected room was unavailable, we were given an upgrade without any fuss or drama - just an apology for any inconvenience! We were delighted with the upgrade - excellent customer service and all done with sincerity and a smile. Breakfast was amazing - great selection of food and beverages available with service from polite and helpful staff. I used the spa which offered a range of treatments and massages at very reasonable prices. Our room was clean, spacious and very comfortable and had a safe, mini bar and lots of luxury extras.

I was impressed by how checking-in was handled. We were invited to take a seat at the nearby armchairs. A lady receptionist came over to attend to us. Everything, including making payment, was carried out while we were seated. The whole process took place smoothly and swiftly. Then a staff member accompanied us to our rooms, giving us details on all that we needed to know concerning our stay. The luggage was promptly delivered to our rooms. The Twin room I stayed in was of a good size. The Super-single sized beds were comfortable. The welcoming sight were a small vase with 2 yellow roses and a plate of fruit on the working table. One complaint I had for this room was the toilet and the bathroom. Both gave me the claustrophobic feeling. A big sized person may have difficulty moving about in the toilet. The bathroom only had a long bathtub which occupied three-quarters of the bathroom. We, both in our 70s, had to climb in and out of the bathtub to take our showers. No bathmat was supplied for the bathtub which can be slippery. Again, a big sized-person would not be able to use the bathroom with ease. What upset us was both the toilet and bathroom shared the same door. If the bathroom was occupied, the toilet could not be used. It defeated the purpose of have the two seperated so that both occupants of the room could use them simultaneously. Fortunately, my couple friends who checked into a Double room had no such problem. There was a medium-sized mall just next to the hotel. 15-20 minutes walk away (according to our walking speed), there was a lively tourist area where bars, lounges, restaurants abound. On the way there, quite a few boutiques were found. The breakfast spread was varied but it was not up to my expectation since I had better breakfast in a boutique hotel in Hoi An earlier. On the whole, I was happy with Indochine but it could have been better had I been allocated another room with better toilet-bathroom layout.

Check-in was efficient and we were greeted with a refreshing towel and drink. Breakfast staff were exceptional as was the range of food. The pool was the largest and best we experienced on our trip. The pool facility included a games room, gymnasium, day spa and exceptionally well-appointed change rooms. Our room was tastefully appointed with an amazingly comfortable bed. Walking distance to a range of good restaurants. High Tea served by the pool was incredible.